Privacy Policy

At Ortelio, we are committed to protecting your personal information. This policy is intended to inform you of our privacy practices in association with the collection and use of your information obtained through our websites (,, services, and applications.


This Privacy Policy applies if you are a visitor to our website or if you use our services. If you use a third party application or service that is integrated with Noos, then such third party's privacy policy will govern the use, storage and disclosure of your data in connection with such application or service.

Personal information

We do not collect any personal information from visitors of our website. However, if you subscribe, use and/or purchase our services or applications, there may be some information we collect. When we need information that personally identifies you or allows us to contact you, we will explicitly ask you for it. For example, to use the Noos API service, we may collect, store, and access one or more of the following: (1) an email address; (2) your github username; and (3) your bitbucket username.

The personal information we collect from you is used to provide the service(s) or carry out the transaction(s) you have requested or authorised. In support of these uses, we may also use personal information to provide you with more effective customer service, and to improve our products or services. We may also use your email address to contact you regarding administrative notices from time to time.

When you visit our website, we automatically collect certain other information about you. This includes the URL that you just came from, the URL you next go to, the browser you are using, your IP address, the pages you visit, and the types of services you purchase. We use google analytics for doing that.

Cloud services policy

When using Noos services, you may submit your own data and information, including, but not limited to, text, images, and audio. We also collect data on your location (from where you access our website). Noos then processes all or part of this data to provide intelligent output, but does not store any of this output in our servers, except:

  • ORB models (2D features and Images)
  • Maps (2D grid system - no geolocation)
  • Face recognition images (without any corresponding information)

We comply to the provisions of DIRECTIVE 95/46/EC OF THE EUROPEAN PARLIAMENT, which stipulates that anyone whose data is stored in our servers can ask at any time for this data to be deleted.

Security of your information

We are committed to protecting the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorised access, use, or disclosure. However, please be aware that due to the existing legal and technical environment, we cannot guarantee that any personal information we obtain will not be disclosed to third parties in ways not described in this policy.

We also take reasonable precautions to protect data in our possession from loss, misuse, and unauthorised access. We follow generally accepted industry standards to protect data, both during transmission, as well as once received by us. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we do not guarantee its security.

Disclosure of information

We do not share or disclose any of your personal information, except as described in this section.

  • We use third party vendors to perform certain business-related functions. Examples of such functions include data processing services, and payment processing. When we employ such third party vendors to perform services on our behalf, we will only provide them with the personal information that they need to perform their specific function. Each third party vendor is required to keep such personal information confidential and not to use it for any purpose other than providing services to Noos.
  • We reserve the right to sell or buy businesses or assets. In the event of a corporate sale, merger, reorganisation, dissolution or similar event, personal information may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer or successor of Noos may continue to use your personal information as set forth in this policy.
  • We may disclose personal information if required by law or if we believe in good faith that such action is necessary to: (a) comply with a legal obligation, (b) protect and defend the rights or our property, or (c) protect the property or safety of users of the Noos websites or services or any third party. If we are required by law to disclose any of your personal information, then we will use reasonable efforts to provide you with notice of that disclosure requirement, unless we are prohibited from doing so by statute, subpoena or court or administrative order. In addition, if we do not believe the disclosure request has been properly issued, then we will object to such request.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics with anonymized IP (Google Ireland Limited)

Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network. This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
Personal Data collected: Cookies; Usage Data.
Place of processing: Ireland – Privacy PolicOpt Out.

Tag Management

This type of service helps the Owner to manage the tags or scripts needed on this website in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data collected: Usage Data.
Place of processing: Ireland – Privacy Policy.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Service and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Ireland Limited)

Google Fonts is a typeface visualization service provided by Google Ireland Limited that allows this Service to incorporate content of this kind on its pages.

Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.

Place of processing: Ireland – Privacy Policy.

YouTube IFrame Player (Google Ireland Limited)

YouTube IFrame Player is a video content visualization service provided by Google Ireland Limited that allows us to incorporate content of this kind on our website. Through this Service, we may collect Data directly or indirectly on or from Users’ devices, including by making use of trackers. Users may restrict such access to their Data via the security settings page provided by Google. Users may ask the Owner for further information about these privacy settings at any time through the contact details provided in this document.

Personal Data processed: Tracker; Usage Data; various types of Data as specified in the privacy policy of the service.

Place of processing: Ireland – Privacy PolicyOpt Out.

The rights of Users

Users may exercise certain rights regarding their Data.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to learn if Data is being processed, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, should we deem it advisable to do so. If we do change the privacy policy, we will post the revised version with appropriate date notices. We encourage you to periodically review this statement to be informed of how we are protecting your information.

Contact Us

Ortelio LTD
Coventry University Technology Park,
Puma Way, Coventry, CV1 2TT UK

If you have questions about this privacy statement, please contact us or write to: Data protection officer,